Bo Xu, Yong Xu, Jiaqing Liang, Chenhao Xie, Bin Liang, Wanyun Cui, and Yanghua Xiao. CN-DBpedia: A Never-Ending Chinese Knowledge Extraction System. In International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems, pp. 428-438. Springer, Cham, 2017.
| 中文名 | 服务过程 | |
| 依据 | 对服务过程内部规律性的深刻认识 | |
| 定义 | 服务生产、交易和消费有关的程序 | |
| 按过程形态分 | 线性作业,间歇性作业,订单生产 | 
| 标签 | 文化 | 
| 标签 | 文化术语 |