Bo Xu, Yong Xu, Jiaqing Liang, Chenhao Xie, Bin Liang, Wanyun Cui, and Yanghua Xiao. CN-DBpedia: A Never-Ending Chinese Knowledge Extraction System. In International Conference on Industrial, Engineering and Other Applications of Applied Intelligent Systems, pp. 428-438. Springer, Cham, 2017.
| 中文名 | 顾客关系管理 | |
| 口号 | 忠诚关系，最终创造利润 | |
| 外文名称 | Customer Relationship Management | |
| 概念 | 导入资讯系统 |
| 标签 | 科学 |